Can­cel­la­ti­on policy

for con­tracts con­clu­ded out­side of busi­ness pre­mi­ses (AGV) and distance sel­ling con­tracts Can­cel­la­ti­on policy

Right of revocation

You have the right to revo­ke this con­tract wit­hin four­te­en days without sta­ting rea­sons. The can­cel­la­ti­on peri­od is four­te­en days from the day the con­tract was con­clu­ded. To exer­cise your right of with­dra­wal, you have to con­ta­ct us


repre­sen­ted by Tobi­as und Bri­git­te Ganz­mann Wei­ßen­au­er Hal­de 20 88214 Ravens­burg, Ger­ma­ny, Email: Pho­ne: +49 (0) 751 5092197 Fax: +49 (0) 751 5092198 by means of a clear state­ment (e.g. a let­ter sent by post, fax or email) of your decisi­on to with­draw from this con­tract. You can use the atta­ched sam­ple can­cel­la­ti­on form for this, but this is not man­da­to­ry.
To meet the can­cel­la­ti­on dead­line, it is suf­fi­ci­ent for you to send your noti­fi­ca­ti­on of exer­cis­ing your right of can­cel­la­ti­on befo­re the can­cel­la­ti­on peri­od has expired.

Con­se­quen­ces of cancellation

If you can­cel this con­tract, we have to repay all pay­ments that we have recei­ved from you immedia­te­ly and at the latest wit­hin four­te­en days from the day on which we recei­ved the noti­fi­ca­ti­on of your can­cel­la­ti­on of this con­tract.
For this repay­ment, we use the same means of pay­ment that you used for the ori­gi­nal tran­sac­tion, unless some­thing else was express­ly agreed with you; in no case will you be char­ged addi­tio­nal fees for this repay­ment.
If you have reques­ted that the ser­vices should begin during the can­cel­la­ti­on peri­od, you have to pay us a rea­son­ab­le amount that cor­re­sponds to the pro­por­ti­on of the ser­vices alrea­dy pro­vi­ded up to the point in time at which you infor­med us that you were exer­cis­ing your right of can­cel­la­ti­on with regard to this con­tract, com­pa­red to the total scope of the ser­vices pro­vi­ded for in the contract.