Cancellation policy
for contracts concluded outside of business premises (AGV) and distance selling contracts Cancellation policy
Right of revocation
You have the right to revoke this contract within fourteen days without stating reasons. The cancellation period is fourteen days from the day the contract was concluded. To exercise your right of withdrawal, you have to contact us
G&G GbR
represented by Tobias und Brigitte Ganzmann Weißenauer Halde 20 88214 Ravensburg, Germany, Email: info@ab-hero.com Phone: +49 (0) 751 5092197 Fax: +49 (0) 751 5092198 by means of a clear statement (e.g. a letter sent by post, fax or email) of your decision to withdraw from this contract. You can use the attached sample cancellation form for this, but this is not mandatory.
To meet the cancellation deadline, it is sufficient for you to send your notification of exercising your right of cancellation before the cancellation period has expired.
Consequences of cancellation
If you cancel this contract, we have to repay all payments that we have received from you immediately and at the latest within fourteen days from the day on which we received the notification of your cancellation of this contract.
For this repayment, we use the same means of payment that you used for the original transaction, unless something else was expressly agreed with you; in no case will you be charged additional fees for this repayment.
If you have requested that the services should begin during the cancellation period, you have to pay us a reasonable amount that corresponds to the proportion of the services already provided up to the point in time at which you informed us that you were exercising your right of cancellation with regard to this contract, compared to the total scope of the services provided for in the contract.